GrainFly Intake reads inbound customer orders — from email, text, or voicemail — and pushes them directly into your ERP. No more manual entry. No more after-hours backlogs. No more keying errors causing mis-ships.
Talk to us about Intake →Over 60% of contractor orders still arrive via email, text, or phone. Every one of them requires a CSR to read, interpret, and re-key the order into your ERP — by hand, one line at a time.
That's half a workday spent on data entry rather than serving customers, solving problems, or supporting sales.
Misread quantities, wrong SKUs, transposed item numbers — each error is a potential mis-ship, return, and damaged relationship.
Contractors submit orders at night and on weekends. With manual entry, nothing happens until Monday morning — putting you behind before the day starts.
GrainFly Intake sits between your inbound order channels and your ERP — automatically handling the translation so your team doesn't have to.
GrainFly Intake monitors your inbound order channels and accepts any format — plain text, PDF, or voice message.
A language model pipeline reads the raw message and extracts structured order data — customer identity, line items, quantities, SKUs or product descriptions, requested delivery date, and job site address. Even informal, typo-ridden messages are parsed accurately.
Extracted product descriptions are fuzzy-matched against your inventory catalog to resolve SKU ambiguities. Confidence scores flag uncertain matches for human review before submission — so nothing gets pushed to the ERP with a question mark.
Validated orders are pushed to your ERP via API as complete sales orders — customer, line items, pricing, and delivery instructions. An optional confirmation email is sent to the customer automatically. The whole process takes seconds, not hours.
Plain text email, HTML, PDF attachments, SMS, and voice transcripts — all parsed by the same pipeline. No format is too messy.
Orders submitted after hours, on weekends, or during peak season are processed automatically — no backlog waiting Monday morning.
Low-confidence matches and ambiguous orders are routed to a CSR dashboard for one-click correction before ERP submission. Nothing gets pushed without a confidence threshold.
Customers receive an acknowledgment email the moment their order hits the ERP — order number, items, and estimated fulfillment date included.
Every order processed by Intake is logged — raw message, extracted data, confidence scores, CSR overrides, and ERP submission result. Complete visibility at every step.
Intake integrates via your ERP's existing API. Your system stays exactly as it is — we just eliminate the manual step in the middle.
GrainFly Intake integrates with the leading business systems used in building products distribution — cloud and on-premise.
Not sure if we support your system? Get in touch — we evaluate new integrations on a case-by-case basis.
Tell us about your operation and we'll walk you through exactly how Intake would work for your team.
Talk to us about Intake →